Native
Last Updated: August 23, 2026
Welcome to Native! We are committed to providing a seamless, efficient, and convenient shopping experience for our customers in the United States.
1. Shipping Destinations and Costs
Shipping Coverage: We ship all our products within the United States, with the exception of Deodorant Sprays and Whole Body Deodorant Sprays. Deodorant Sprays and Whole Body Deodorant Sprays are restricted to shipping within the contiguous United States only; we cannot ship these items to Alaska, Hawaii, or U.S. territories.
Shipping Costs:
Free shipping on all orders.
No hidden fees—all costs are clearly displayed at checkout.
2. Order Processing Time
All orders are typically processed within 1 to 2 business days of being placed (excluding weekends and public holidays).
Processing times may be slightly delayed during peak promotional periods or holidays. We appreciate your patience.
3. Estimated Shipping Time
Standard Shipping: 3 to 6 business days after processing is complete.
4. Shipment Tracking
Once your order has shipped, you will automatically receive a shipping confirmation email containing a tracking number. You can click the link in the email to track your package’s progress in real-time.
If you encounter any issues with your tracking number, please contact our customer service team at [email protected] or call 1-800-897-1638.
5. Returns and Free Return Service
Native offers a convenient, free return service, including free return shipping. If you are not satisfied with your order, please let us know; we will assist you with returns or exchanges and provide a full refund within 30 days of receiving the item. Please refer to our Refund Policy for details.